Returns & Exchanges

Due to food safety regulations, we cannot accept returns on perishable food items. However, if your order arrived damaged or if there was an error, we are committed to making it right through a refund or replacement.

Return Process

• 1.
  Inspect Your Order

  Check your package immediately upon arrival for any signs of damage or temperature compromise.

• 2.
  Document Issues

  Take clear photos of the shipping box and the specific items you are concerned about.

• 3.
  Contact Support

  Email our customer service team within 24 hours of delivery with your order number and photos.

• 4.
  Resolution

  Our team will review your claim and process a replacement or store credit within 48 hours.